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Warranty & Guarantee Handling
WARRANTY & GUARANTEE HANDLING
In order to be able to handle customers’ complaints quickly and thoroughly, SAF-HOLLAND has simplified its complaint processing system.
In order for you to be able to utilise this service of Complaint Processing for SAF Competence Guarantee and Liability for Defects, please download the document below and observe the included information.
warranty / guarantee handling
Version
Language
SAF-HOLLAND Complaint Processing
2008/01
English
In order to be able to handle customers’ complaints quickly and thoroughly, SAF-HOLLAND has simplified its complaint processing system.
(1,073kb)
Service Report
2009/02
English
Landing Gear • Kingpins • Fifth Wheels • Slider • Trilex wheel systems • Ball races
(944kb)
Service Report
2009/02
English
Trailer Suspension Systems
(302kb)
labor time allowance chart
Version
Language
Labour time allowance chart for warranty repair work
2011/02
English
- Fifth Wheels
- Landing Gear
- Kingpin
- Ball Race
- TRILEX
(385kb)
Labour time allowance chart for warranty repair work
2011/02
English
for Trailer Axles and Suspension Systems
(472kb)